Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.

The Manager, Technical Training will define the standardization and implementation of new or enhancements to the technical training lifecycle portfolio impacting key Operations' business objectives across a plant location or multiple plants within a network.
 

How You'll Make An Impact:

• Oversight of technical training for all manufacturing systems and training facilities/equipment including planning and directing technical training project activities with the accountability for successful completion of all project deliverables to the business within established schedule, scope and quality objectives. Identify risk, develop mitigation strategies, alternative solutions, critical path, resolve issues, action item follow-up, etc. in collaboration with project managers

• Strategize training capacity and compliance requirements definition within assigned site including planning and developing product training schedule, fulfil all training coordination to meet targeted capacity plan within assigned site

• Collaborate and negotiate paths forward with cross-functional teams or department leaders to meet technical training goals (e.g., manage dynamic resource allocations)

• Serve as subject matter expert on all manufacturing systems and training facilities / equipment including planning and directing sections of technical training project activities with the accountability for successful completion of all project deliverables to the business within established schedule, scope and quality objectives.

• Identify Continuous Process Improvement (CPI) opportunities and lead the implementation of changes to drive improvements

• Collaborate with cross-functional teams or department leaders to meet technical training goals (e.g., gather stakeholder requirements and provide progress updates)

• Other incidental duties

What You'll Need:

• Bachelor's Degree and 8 years experience in a manufacturing and/or training environment Required

• Demonstrated experience in data analytics Required

• Certification in adult learning/training delivery or assessment experience working in research product development, training and development, or manufacturing operations within a medical device manufacturing environment preferred

What Else We Look For:

• Proven successful project management expertise

• Proven expertise in both Microsoft Office Suite and Enterprise Resource Planning (ERP) system, preferably JDE

• Excellent communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Extensive understanding of technical training procedures while defining team operating standards and ensuring essential procedures are followed based on knowledge of own discipline

• Extensive understanding of related aspects of technical training processes and/or systems including training function, Training Processes and Systems, Product Training SOP’s and Work Instructions, Good 'X" Practices (GxP), and Manufacturing Operations

• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of technical training to the business

• Strict attention to detail

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast paced environment

• Represents leadership on sections of projects within a specific area interfacing with project managers and stakeholders

• Interacts with team members and other managers and may include suppliers, vendors and/or customers

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control