As part of our Business Service Center in Cartago, your application of financial business practices will play a critical role in how we continue our positive impact as a global organization. Whether providing analysis, forecasting, or reporting financial information, you’ll be part of the team helping to optimize our current and long-term success and enable our ongoing strategy of innovation, leadership, and focus.

The Quote to Cash Analyst position will manage LATAM activities such as cash application, client creation/updates, order release, credit limit determination, collections activities and interact with customers for the quick retrieval of payment.

How´ll make an impact:
• Engage with customers on a timely basis, execute collection activities, reconcile and track daily/ monthly Accounts Receivable balance accounts with customer records; processing and generating reminder letters and monthly statements.
• Review, evaluate and calculate customer’s credit risk on an annual basis by using credit bureau data, public information, and internal data to ensure compliance as per policy; recommend and revise credit limits and payment terms as needed.
• Ensure timely cash application of customers payments; scrutinize underpayments and correlate the compensatory credits with corresponding promotional activities, pricing discrepancies, or disputes over quantity.
• Support Accounts Receivable operations ensuring compliance with relevant accounting principles and internal controller; ensure timely processing of customer refunds, credit notes and commission verifications.
• Participate in any process improvement related projects
• Incidental duties.

What you´ll need (Required):
Bachelor's degree in finance, Accounting, Business Administration or related fields, and 3 years of previous Quote to Cash experience or Master's degree or equivalent and 1 year of previous quote to cash experience.

What else we look for (Preferred):
• Full knowledge in MS Office Suite including Excel and integrated systems (e.g., JDE)

• GetPaid system knowledge.

• Able to read, write, comprehend, and speak English and Portuguese.
• Excellent communication, interpersonal relationship, and negotiation skills
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast-paced environment
• Must be able to work in a team environment, including the ability to manage vendors and stakeholders
• Ability to build productive internal/external working relationships
• Ability to provide suggestions based upon knowledge and analysis.

•Experience working in a medical device and/ or manufacturing industry Preferred.