A message from our Chairman and CEO

I am pleased to welcome you to Edwards Lifesciences’ 2017 Sustainability Report. While we continue to enhance our reporting efforts, we have stayed true to our company’s commitments to helping patients, acting as responsible corporate citizens and advancing the trust of our stakeholders, partners and communities—commitments that are long-held and strong. It begins with Our Credo, which guides our values, spirit and conscience in everything that we do, and forms the framework for our Aspirations, which are the goals that inspire our more than 12,000 talented global employees every day.

The medical technology industry is constantly evolving, with increasing expectations and requirements in the areas of transparency and regulations. With these as a guide, we continue to transform our own sustainability efforts. In 2017, I’m proud to say we met several of our ESG goals in the areas of patient experience, education and training, philanthropy, ethics and compliance, employee engagement and wellness. And, we continue to make progress on many of our other sustainability goals covering product safety and quality, access to healthcare, transparent communications, product design and innovation and the environment. As an example, we have expanded disclosure on our governance structure through an interactive governance map highlighting five of our key sustainability topics and responsible practices: Corporate Governance, Foundation, Product Quality and Safety, Ethics and Compliance and Environmental Health and Safety.

This year, I am thrilled to begin aligning our own sustainability goals to the Sustainable Development Goals set by the United Nations. This global initiative is a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. We are privileged to contribute and make a difference now and for future generations in our communities around the world. I was particularly touched by the way our global employees generously provided aid to our community in Puerto Rico to help those who were affected by Hurricane Maria. I was deeply honored to be able to personally deliver relief to those in need and am grateful and inspired by our Edwards family during a time of crisis.

I am pleased with our recent accomplishments and continued progress toward meeting our stated goals. We remain committed to refining our approach to sustainability and identifying additional opportunities to enhance our practices. Thank you for your partnership and support as we continue to help more patients around the world.

Michael A. Mussallem, Chairman & Chief Executive Officer

Our aspirations

Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Transforming patient lives with breakthrough medical technologies
Edwards is driven by a passion to help patients, partnering with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring. We put patients first, working to produce better technologies that enable better outcomes for patients.
Access to Healthcare
Patient Experience & Voice
Product Lifecycle, Design & Innovation
Supply Chain Management
Healthcare Process Innovation
Product Safety & Quality
Ethics & Compliance
Transparent Communications & Reporting
Corruption & Bribery
Chemical & Materials Stewardship
Environmental Compliance
Patient Experience & Voice
Employee Recruitment, Engagement
& Retention
Workplace Health & Safety
Diversity & Inclusion
Access to Healthcare
Product Lifecycle, Design & Innovation
Energy & Emissions
Waste
Water
Volunteerism & Giving
Environmental Compliance
Ethics & Compliance
Transparent Communications & Reporting
Corporate Governance
Corruption & Bribery
SIGNIFICANCE TO EDWARDS LIFESCIENCES
IMPORTANCE TO STAKEHOLDERS