Product ordering and inquiries Product ordering and inquiries

Partnering with providers to make business easier

myEdwards

24x7 access to ordering, inquiries and invoices

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myEdwards

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Request Electronic Data Interchange (EDI) setup

Please complete the onboarding request form to set up EDI with Edwards.

EDI request form

Contact us

myEdwards

With myEdwards, you can:

Place, view &
track orders

Check
price

Download
invoices

View account
balance

Contact us

Not registered? Use the form below to request a myEdwards account

myEdwards user request form

Electronic Data Interchange (EDI)

Edwards Lifesciences offers Electronic Data Interchange (EDI) as a way to streamline the order-to-procurement business processes. One of our two eCommerce channels, EDI provides a fully integrated order-to-invoice experience.

Select a topic below to learn more:

  • 850 - Purchase Order
  • 855 - Purchase Order Acknowledgement (POA)
  • 856 - Advanced Ship Notice
  • 867 - Sales Tracings
  • 820 - Payment (CTX)
  • Consignment
  • Global Healthcare Exchange (GHX)
  • Global Exchange Services (GXS/Open Text)
  • Through GHX and GXS Edwards is able to interconnect with other EDI service providers
  • EDI X12, 4010
  • CTX
  • EDIINT AS2

Please complete the EDI setup request form below to initiate the EDI onboarding process with Edwards Lifesciences.

EDI request form

Customer support

Edwards order inquiries

Phone: 800-424-3278 opt. 1
Fax: 800-422-9329
Available Mon-Fri 5am-4:30pm PST
E-mail: CustomerService_US@edwards.com

Product technical support

Phone: 800-822-9837
Fax: 949-250-2625
E-mail: tech_support@edwards.com

Accounts Receivables inquiries

Phone: 800-424-3278 opt. 1, opt. 3
Available Mon-Fri 5am-4:30pm PST
E-mail: ar.us@edwards.com

myEdwards support

Account setup, user access, system support
Phone: 800-424-3278 ext. 2802
E-mail: myEdwards@edwards.com
Available Mon-Fri 8am-5pm PST

Edwards EDI

E-mail: ecommerce@edwards.com

Holiday schedule

HolidayDate
New Year's Day January 1
Memorial Day Last Monday in May
Independence Day July 4
Labor Day First Monday in September
Thanksgiving Day Fourth Thursday in November
Christmas Day December 25
US terms and conditions
Edwards US invoice terms
and conditions
Consignment terms
and conditions

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