

Product ordering and inquiries
Partnering with providers to make business easier
myEdwards
24x7 access to ordering, inquiries and invoices
Request Electronic Data Interchange (EDI) setup
Please complete the onboarding request form to set up EDI with Edwards.
With myEdwards, you can:
Place, view &
track orders
Check
price
Download
invoices
View account
balance
Not registered? Use the form below to request a myEdwards account
myEdwards user request form
Thank you for your request!
We will respond with your new account information or additional questions within 3 business days.
Edwards Lifesciences offers Electronic Data Interchange (EDI) as a way to streamline the order-to-procurement business processes. One of our two eCommerce channels, EDI provides a fully integrated order-to-invoice experience.
Select a topic below to learn more:
- 850 - Purchase Order
- 855 - Purchase Order Acknowledgement (POA)
- 856 - Advanced Ship Notice
- 867 - Sales Tracings
- 820 - Payment (CTX)
- Consignment
- Global Healthcare Exchange (GHX)
- Global Exchange Services (GXS/Open Text)
- Through GHX and GXS Edwards is able to interconnect with other EDI service providers
- EDI X12, 4010
- CTX
- EDIINT AS2
Please complete the EDI setup request form below to initiate the EDI onboarding process with Edwards Lifesciences.
EDI request form
Thank you for your request!
Edwards order inquiries
Phone: 800-424-3278 opt. 1
Fax: 800-422-9329
Available Mon-Fri 5am-4:30pm PST
E-mail: CustomerService_US@edwards.com
Product technical support
Phone: 800-822-9837
Fax: 949-250-2625
E-mail: tech_support@edwards.com
Accounts Receivables inquiries
Phone: 800-424-3278 opt. 1, opt. 3
Available Mon-Fri 5am-4:30pm PST
E-mail: ar.us@edwards.com
myEdwards support
Account setup, user access, system support
Phone: 800-424-3278 ext. 2802
E-mail: myEdwards@edwards.com
Available Mon-Fri 8am-5pm PST
Edwards EDI
E-mail: ecommerce@edwards.com
Holiday schedule
Holiday | Date |
---|---|
New Year's Day | January 1 |
Memorial Day | Last Monday in May |
Independence Day | July 4 |
Labor Day | First Monday in September |
Thanksgiving Day | Fourth Thursday in November |
Christmas Day | December 25 |