The Program Support provides operational and administrative support for the management of Professional Education training records, databases, and compliance documentation across the EEMEA region. This role supports data quality initiatives, training records maintenance, digitization project, and reporting activities to ensure accurate, compliant, and efficient management of internal and external training documentation.

How you will make an impact:

· Supports the maintenance and administration of Professional Education training records, including PEMA documentation, HCP training databases, and related compliance records.

· Coordinates training records clean-up activities in accordance with quality requirements, and departmental quality plans.

· Collaborates with field teams to collect, validate, and update training documentation and certification records.

· Prepares reports, dashboards, and status summaries related to training records quality, data completeness, and remediation activities.

· Supports the digitization and migration of training records into designated company systems, including Salesforce (SFDC) and Learning Management Systems (LMS).

· Assists with the administration and tracking of internal certifications and training compliance requirements.

· Liaises with SFDC, LMS, Quality, and Professional Education stakeholders to support data maintenance and process improvements.

· Performs data entry, document management, record verification, and audit preparation activities.

· Other incidental duties as assigned.

What you will need:

· Bachelor's degree or equivalent.

· Experience in administrative support, data management, training administration, or project coordination.

· Experience working with databases, CRM systems, learning management systems, or documentation management is preferred.

· Strong attention to detail and data accuracy.

· Ability to manage multiple tasks and deadlines.

· Good communication in English and coordination skills.

· Proficiency in Microsoft Excel and Microsoft Office applications.

· Team-oriented, proactive, and quality-focused.