Edwards Lifesciences is dedicated to improving the lives of patients fighting cardiovascular disease. The Patients section of our 2016 Sustainability Report contains our management approach and annual performance for the following material topics:
- Access to Healthcare
- Patient Experience & Voice
- Healthcare Process Innovation
Edwards Lifesciences hosted more than 60 patients and care partners at our corporate headquarters to connect patients with each other and to share more about the people behind the Edwards technologies that were used in their care. And, Edwards gains important insight into the patient journey, from symptoms and diagnosis through recovery, including patient-defined concerns. These learnings help Edwards identify opportunities to address these gaps to improve patient access, experience and outcomes. Attendees also had the opportunity to meet the sewers of their valve and learned about the support services and networks dedicated to the heart community.