Sustainability report

Our approach

Welcome to Edwards Lifesciences’ 2018 Sustainability Report. While acting as a trusted partner in a responsible manner has always been a key element of our company’s focus, we began formally reporting our sustainability progress in 2014. In 2018, we met many goals, created new goals for 2019 and beyond and built on our reporting, reflecting the integration of sustainability within our business’ core strategy—and our belief that sustainability is essential to long-term growth.

Our Credo and Aspirations help us define our annual strategic priorities and objectives. We align our sustainability efforts to our Aspirations, which represent the relationships and stakeholders that are important to the success of our company as we serve patients fighting cardiovascular disease around the world. Each Aspiration describes a theme that relates to our business environment and our stakeholders. The table below shows alignment between our Aspirations and our sustainability efforts.

In 2015, the United Nations (UN) passed a resolution establishing 17 Sustainable Development Goals (SDGs) with the intent of creating a more sustainable world by 2030. As part of the resolution, the UN identified a formal series of 230 targets and indicators for all nation-states in order to demonstrate progress toward the goals. In 2018, we continued to align many new sustainability targets introduced this year with several SDGs.  Please see the visual depiction below.

Our aspirations

met    in progress    not met
Transforming patient lives with breakthrough medical technologies Edwards is driven by a passion to help patients, partnering with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring. We put patients first, working to produce better technologies that enable better outcomes for patients.
Current sustainability targets
Conduct Edwards Patient Day event once per year in Irvine and inspire additional Patient Day events in other Edwards regions around the world.
Ensure healthy lives and promote well-being for all at all ages
In 2018, we strive to educate 16,000 clinicians on the benefits of Enhanced Surgical Recovery.
Ensure healthy lives and promote well-being for all at all ages
New sustainability targets
Remove barriers along the patient journey to continuously increase treatment rates for all indicated severe aortic stenosis patients
Ensure healthy lives and promote well-being for all at all ages
Reduce inequality within and among countries
Ensure that our therapies are addressing the needs of patients through an increasingly collaborative patient engagement process
Ensure healthy lives and promote well-being for all at all ages
Empower and activate patients by meaningfully increasing awareness of structural heart disease globally by 2024
Ensure healthy lives and promote well-being for all at all ages
Reduce inequality within and among countries
Excelling as a trusted partner through distinguished quality and integrity Edwards conducts business ethically and with integrity, providing the highest level of care and respect for our partners. We are committed to the quality and safety of our products, driving innovation and promoting resource efficiency.
Current sustainability targets
Strive to be conflict mineral free in our supplied materials
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Code of Conduct certification by all active professional employees annually
Reduce inequality within and among countries
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Drive continuous improvement efforts to ensure no patient safety-related class I product removals
Ensure healthy lives and promote well-being for all at all ages
Conduct leadership training on making ethical decisions in 100 percent of Edwards Lifesciences Leadership Program courses.
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Ensure 100 percent of applicable employees certify to understanding and agree to comply with Edwards’ code of conduct on an annual basis.
Reduce inequality within and among countries
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Obtain reports on product materials from 80 percent of applicable suppliers by 2018.
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Achieve third-party ISO 14001 Certification at 100 percent of global manufacturing facilities by 2018.
Ensure availability and sustainable management of water and sanitation for all
Ensure access to affordable, reliable, sustainable and modern energy for all
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
New sustainability targets
Enhance culture of integrity where employees feel free to speak up as measured by our annual compliance survey
Reduce inequality within and among countries
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
100% of managers to complete learning module on ethical decision making by 2020
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
No significant disruption of product availability
Ensure healthy lives and promote well-being for all at all ages
Incorporate sustainability reviews at our top strategic suppliers and distributors by 2020
Ensure sustainable consumption and production patterns
Strive to achieve injury rates below our medical industry peers
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Implement an Occupational Health & Safety Management System consistent with ISO 45001 standards at all of our manufacturing locations by 2023
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Fostering an inclusive culture where all employees grow and thrive Fulfilling our mission to help patients requires a strong, healthy and talented workforce. Edwards recruits top candidates, offers employee wellness and engagement programs and fosters a diverse and inclusive culture to help employees deliver their best.
Current sustainability targets
All sites with greater than 100 employees have documented and implemented wellness program annually
Ensure healthy lives and promote well-being for all at all ages
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Provide a vehicle for employees to engage in sustainability efforts by 2018
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Aim to have 100% of ELT, SLT and their direct reports complete Leverage Diversity Training by 2018
Achieve gender equality and empower all women and girls
Reduce inequality within and among countries
New sustainability targets
By 2022, all global employees to have completed unconscious bias training, and new hires within six months of employment
Achieve gender equality and empower all women and girls
Reduce inequality within and among countries
Year-over-year positive trending globally of women in leadership positions
Achieve gender equality and empower all women and girls
Reduce inequality within and among countries
Year-over-year positive trending in ethnically diverse talent in leadership positions in the U.S.
Achieve gender equality and empower all women and girls
Reduce inequality within and among countries
Annual top talent retention resulting in voluntary turnover lower than high performing benchmarks
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Highly engaged workforce that exceeds industry, region and high performing benchmarks for employee engagement
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
By 2020, expand Edwards employee engagement with patients:

  • through interactive opportunities with at least one patient in global offices with >50 employees, increasing year-over-year
  • through exposure to patient stories reaching all employees annually
Ensure healthy lives and promote well-being for all at all ages
 

 

 

 

 

Passionate engagement that strengthens our communities Edwards is committed to strengthening the health of our global communities. With patients as our top priority, we work to increase access to our innovative therapies, improve efficiency of healthcare processes, improve awareness of and treatment for life-threatening diseases and provide opportunities for our employees to give back.
Current sustainability targets
By 2020, reduce our environmental footprint according to Edwards’ Environmental, Health and Safety plan.

  • Energy consumption: 0% change normalized by annual revenue, base year 2015
  • Water usage: 15% reduction normalized by annual revenue, base year 2015
  • Hazardous waste disposal: 20% reduction normalized by annual revenue, base year 2015
  • Solid waste disposal: 20% reduction normalized by annual revenue, base year 2015
  • Greenhouse gas emissions: 0% change normalized by annual revenue, base year 2015
Ensure access to affordable, reliable, sustainable and modern energy for all
Ensure sustainable consumption and production patterns
Ensure availability and sustainable management of water and sanitation for all
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Ensure sustainable consumption and production patterns
Ensure sustainable consumption and production patterns
Take urgent action to combat climate change and its impacts*










Complete cost/benefit assessment for alternate and renewable energy opportunities by 2020
Ensure access to affordable, reliable, sustainable and modern energy for all


Aim to have 100 percent of ELT and SLT participate in at least one philanthropic activity per year.
Ensure healthy lives and promote well-being for all at all ages
Strengthen the means of implementation and revitalize the global partnership for sustainable development
Increase employee participation in philanthropic activities every year toward our aspiration of 100 percent employee engagement.
Ensure healthy lives and promote well-being for all at all ages
Strengthen the means of implementation and revitalize the global partnership for sustainable development
Assess lifecycle impacts on packaging designs and product materials for existing products across all product lines by 2018
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Impact the global burden of heart valve disease by supporting the education, screening and treatment of 1 million underserved people by 2020
Ensure healthy lives and promote well-being for all at all ages
Reduce inequality within and among countries

New sustainability targets
Drive Edwards aspiration of 100 percent global employee participation in charitable activity with participation goals of 100 percent for the SLT and an increase in global participation as measured by the Employee Engagement Survey
Ensure healthy lives and promote well-being for all at all ages
Strengthen the means of implementation and revitalize the global partnership for sustainable development
Increase efficiency of our high volume valve assembly lines by more than 20% as compared to our 2016 baseline by year-end 2019
Ensure access to affordable, reliable, sustainable and modern energy for all
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Packaging lifecycle assessment and improvement to reduce 15% packaging waste for targeted high volume commercial products by 2020
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Improve our network optimization to reduce 2019 air freight by one million air miles as compared to 2018 baseline
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Ensure sustainable consumption and production patterns
Take urgent action to combat climate change and its impacts*
Impact the global burden of heart valve disease by supporting the education, screening and treatment of 1.5 million underserved people by 2020
Ensure healthy lives and promote well-being for all at all ages
Reduce inequality within and among countries
Delivering exceptional shareholder value Through all of our sustainability initiatives and delivering on our focused company strategy, Edwards positions our company for long-term profitability that will benefit our stakeholders and also our bottom line.
New sustainability targets
Include sustainability targets in the CEO’s performance goals annually
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Integrate sustainability factors in the strategic planning process annually
Ensure sustainable consumption and production patterns
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

To guide our strategy and disclosure, in 2015 we established a Sustainability Council comprised of senior leaders from across the organization. In 2016, we conducted our first materiality assessment, which allowed us to prioritize our management of environmental, social and governance topics. We then set sustainability targets for each of our most material topics, which align naturally with our Aspirations. Our team continues to assess and report progress on our targets annually.

In 2018, we consolidated our material topics from 18 to eight by incorporating our environmental topics by reference to our most current Environmental, Health & Safety Report, and by merging related topics. For instance, Employee Recruitment, Engagement & Retention, Workplace Health & Safety, and Diversity & Inclusion are now grouped into Talent Management

We use Governance Maps to show the process used to establish accountability for each material topic in one overarching, interactive graphic. Our maps illustrate Edwards’ internal responsibility structures for managing our material topics. Each section describes who is involved when we set, execute and communicate our strategy. In 2018, we added Supply Chain Management and Talent Management to the map, which now covers seven material topics.

  • Ethics & Compliance
  • Product Safety & Quality
  • Edwards Lifesciences Foundation
  • Corporate Governance
  • Environment, Health & Safety
  • Supply Chain Management
  • Talent Management