A message from our Chairman and CEO

I am pleased to welcome you to Edwards Lifesciences’ 2018 Sustainability Report. This year marked our 60th anniversary as a company which was created through a trusted partnership between an engineer and a physician, and it’s a legacy we continue today. That legacy helped to form the framework for our company credo – which guides our values, spirit and conscience – and our company aspirations – which are the goals that inspire our more than 13,000 talented global employees every day. We have set sustainability goals connected to each of these aspirations and measure our progress throughout the year. I’m proud to share that in 2018 we met many of our environmental, social and governance goals in the areas of patient experience, philanthropy, ethics and compliance, education, training and employee engagement.

As a company aspiring to transform patient lives with breakthrough medical technologies, we celebrated our first 60 years of discovery throughout the year by engaging with patients and furthering our commitment to improving the practice of medicine and patient access. We interacted with patients at several of our global facilities, listening and learning from their healthcare journeys. We initiated patient preference studies to learn the benefit-risk tolerance and treatment preferences of our patients. Our employees demonstrated their community involvement in many ways globally. For example, in Irvine and Singapore, we volunteered sorting and packaging 60,000 nutritious and fortified meals to people living in extreme poverty – totaling 120,000 meals in 2018 alone. And, we met our Every Heartbeat Matters philanthropic goal – two years early – supporting the education, screening and treatment of one million underserved people. We have revised this goal to now impact 1.5 million people by 2020.

Achieving these goals inspires our employees to continue acting as responsible corporate citizens. It is our belief that sustainability is essential to long-term success and should be integrated within our business’ core strategy. This integration has enabled us to deliver on our sustainability commitments, while driving further growth and innovation. And, it strengthens the trust of our customers, employees, investors, partners and the communities we serve fighting structural heart disease.

This year we received recognition for our sustainability initiatives and while we are pleased with our recent accomplishments, there is still more work to do. This year we have set many new goals to accomplish this year and beyond, ensuring we are helping patients exercise their voices to improve the healthcare system, encouraging diverse perspectives and cultivating a welcoming workplace where all employees thrive. Thank you for your partnership and support as we continue to improve the quality of life for patients around the world.

Michael A. Mussallem, Chairman & Chief Executive Officer

Our aspirations

Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Transforming patient lives with breakthrough medical technologies
Edwards is driven by a passion to help patients, partnering with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring. We put patients first, working to produce better technologies that enable better outcomes for patients.
Access to Healthcare
Patient Experience & Voice
Product Lifecycle, Design & Innovation
Supply Chain Management
Healthcare Process Innovation
Product Safety & Quality
Ethics & Compliance
Transparent Communications & Reporting
Corruption & Bribery
Chemical & Materials Stewardship
Environmental Compliance
Patient Experience & Voice
Employee Recruitment, Engagement
& Retention
Workplace Health & Safety
Diversity & Inclusion
Access to Healthcare
Product Lifecycle, Design & Innovation
Energy & Emissions
Waste
Water
Volunteerism & Giving
Environmental Compliance
Ethics & Compliance
Transparent Communications & Reporting
Corporate Governance
Corruption & Bribery
SIGNIFICANCE TO EDWARDS LIFESCIENCES
IMPORTANCE TO STAKEHOLDERS