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Job Details

Intern, Business Analyst

Type

Full time

Category

Administration

Location
Malaysia-Kuala Lumpur BSC
Job reference

Req-39854

Posted for

16 hours ago

Make a meaningful difference to patients around the world. Our University Programs are designed to help early-career professionals contribute to solutions that transform patient lives. We also believe in investing in the future of our talented people across the globe, including early career professionals seeking to explore and establish themselves within the medical device industry. We’ll provide you with the opportunity to thrive in a dynamic environment where you can make innovative contributions.

JAPAC Business Solutions is part of the JAPAC Business Operations team. The primary focus is on enhancing business processes and driving sales operational excellence across the JAPAC region. The team is involved in:

· Optimizing CRM with IT for Sales & Marketing team
· Ensuring Data are correctly input in the CRM for Analytics
· Data Maintenance for portal usage

We are looking for an intern to support our initiatives around Customer Relationship Management (CRM) Data Management & Dealer Portal Support. You will be part of a regional Commercial Operations team, whose charter is to devise and execute initiatives (CRM being one of it) in support of the organization's commercial aspirations. Your success will help the organization leverage on CRM in reaching out to more patients via Doctors and Dealers.

How you will make an impact:

  • Cleanse and upload data into CRM

  • Maintain important data structure to ensure data is flowed into Analytics

  • Support Dealer Portal website in term of access & data

  • Troubleshoot CRM & Dealer Portal in an event of an error or inaccurate data

  • Work with Product Owners at the beginning phase of projects management to acquire Business Requirements

  • Work with IT to design a solution for the Change Requests

  • Negotiate with Business & IT on Requirements and its Solutions


What you'll need (Required):

  • Bachelor's Degree in Business Information Technology, Communications

  • Available for the duration of the internship period (6 months)

What else we look for (Preferred):

  • Our tool of choice: Excel. Experience in Salesforce & Salesforce Data Loader will be a bonus.

  • Like all tools, they come with limitations, you will have to be creative and look outside the box for solutions and workarounds.

  • You will be required to devise calculations and logic to arrive at data that are not readily available.

  • You will be communicating, negotiating and discussing requirements and solutions on a regular basis.​

Unique Benefits for Interns:

  • Innovative & Industry Leading Technology

  • Accelerated Career Growth

  • A Growing Global Company

  • Stretch Assignments

  • Meaningful Projects with Real Impact

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Job reference

Req-39854

Apply Now
Type

Full time

Category

Administration

Location
Malaysia-Kuala Lumpur BSC
Posted for

16 hours ago

SHARE THIS JOB
Apply Now
About Edwards Lifesciences

Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.

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What we offer

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Diversity, inclusion & belonging

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Edwards Lifesciences is an equal opportunity employer. We believe that diversity and inclusion are essential to creating an environment where all our employees can grow and thrive. Guided by our values of integrity and service, we are committed to maintaining a culture of inclusivity and belonging by creating a welcoming workplace for people of all backgrounds.

Edwards Lifesciences is committed to providing reasonable accommodations and adjustments to individuals with a disability or neurodivergence. If you need an accommodation or adjustment during the application, interview, or hiring process, please see the disability accommodation section below.