Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

This position identifies business needs and determines solutions to business problems. Solutions could include business process improvement, systems development, organizational change, or policy development.

How you’ll make an impact:
• Work with BSAs, Sr. BSAs, Subject Matter Experts (SMEs) to support business processes in the area(s) of responsibility, compile requirements, map business processes
• Develops functional specifications for system features, reports, and business processes.

• Support current systems used by the business organization and integration/hand offs (Tier 2 support)
• Tests systems to execute features, integration, and reporting
• Identify areas for improvement relating to business processes, workflows and systems

What you’ll need (Required):
Bachelor's Degree in computer science or related field

What else we look for (Preferred):
• Strong analytical skills with a demonstrated ability to analyze existing business processes, systems and workflows relating to the specific business organization.
• Understanding of implications of change and how to manage the implementation of change.
• Prefer knowledge of FDA regulations for life sciences, medical devices, and pharmaceutical companies
• Good interpersonal and communication (written and verbal) skills
• Demonstrates initiative to implement lessons learned
• Demonstrates creativity to develop and implement innovative, thought provoking, “out of the box” solutions and changes, rather than just incremental improvements
• Ability to interpret and define business user requirements into detailed specifications
• Ability to develop training documentation & online training modules to lead business user workshops
• Experience working in complex, matrixed environments
• Good knowledge of enterprise information systems such as ERP (such as JDE, SAP), Global Labeling Systems (Loftware Spectrum, RWS Tridion Docs, XTM), EAM (Maximo, BlueMountain), PLM (TeamCenter, Windchill), MES (such as CAMSTAR, APRISO, etc), CRM (such as Seibel, Salesforce.com) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control) preferred
• Experience working in complex, matrixed and global business environment
• Experience participating in IT projects
• Experience with FDA guidelines for Software Quality and Systems Validation preferred
• Experience with Good Manufacturing/Good Documentation Practices (GxP) processes preferred
• Good computer skills in usage of MS Office Suite
• Basic documentation and communication skills
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
 

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $67,000 to $96,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.