Intern, Business Solutions
Type
Full time
Location
Job reference
Req-34358
Posted for
2 months ago
Make a meaningful difference to patients around the world. Our University Programs are designed to help early-career professionals contribute to solutions that transform patient lives. We also believe in investing in the future of our talented people across the globe, including early career professionals seeking to explore and establish themselves within the medical device industry. We’ll provide you with the opportunity to thrive in a dynamic environment where you can make innovative contributions.
JAPAC Business Solutions is part of the JAPAC Business Operations team. The primary focus is on enhancing business processes and driving sales operational excellence across the JAPAC region. The team is involved in:
- Optimizing CRM with IT for Sales & Marketing team
- Ensuring Data are correctly input in the CRM for Analytics
- Data Maintenance for portal usage
We are looking for an intern to support our initiatives around Customer Relationship Management (CRM) Data Management & Dealer Portal Support. You will be part of a regional Commercial Operations team, whose charter is to devise and execute initiatives (CRM being one of it) in support of the organization's commercial aspirations. Your success will help the organization leverage on CRM in reaching out to more patients via Doctors and Dealers.
How you will make an impact:
- Cleanse and upload data into CRM
- Maintain important data structure to ensure data is flowed into Analytics
- Support Dealer Portal website in term of access & data
- Troubleshoot CRM & Dealer Portal in an event of an error or inaccurate data
- Work with Product Owners at the beginning phase of projects management to acquire Business Requirements
- Work with IT to design a solution for the Change Requests
- Negotiate with Business & IT on Requirements and its Solutions
What you'll need (Required):
- Bachelor's Degree in Business Information Technology, Communications
- Available for the duration of the internship period (4 – 6 months)
What else we look for (Preferred):
- Our tool of choice: Excel. Experience in Salesforce & Salesforce Data Loader will be a bonus.
- Like all tools, they come with limitations, you will have to be creative and look outside the box for solutions and workarounds.
- You will be required to devise calculations and logic to arrive at data that are not readily available.
- You will be communicating, negotiating and discussing requirements and solutions on a regular basis.
Unique Benefits for Interns:
- Innovative & Industry Leading Technology
- Accelerated Career Growth
- A Growing Global Company
- Stretch Assignments
- Meaningful Projects with Real Impact
- In a multinational and global environment, you will be working with colleagues of different background and culture as well as communicating over teleconferences.
- In a matrixed environment, you will develop interpersonal relationship with colleagues and stakeholders for win-wins
- As a pioneer, you will be able to make use of the resources available to you in overcoming roadblocks.
- Deliverables are structured into projects, you will be comfortable with ownership, working with timelines and making judgements on effort.
Important Notices for Candidates
COVID Vaccination Requirement Notice
Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.
For US Applicants Only
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable regulation.
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