A Message from Our Chairman and CEO

I am pleased to welcome you to Edwards Lifesciences’ 2016 Sustainability Report. While we continue to enhance our reporting efforts, we have stayed true to our company’s commitments to helping patients, acting as responsible corporate citizens and advancing the trust of our stakeholders, partners and communities—commitments that are long-held and strong. It begins with Our Credo, which guides our values, spirit and conscience in everything that we do, and forms the framework for our Aspirations, which are the goals that inspire our more than 11,000 talented global employees every day.

Our Credo and Aspirations help us define our annual strategic priorities and objectives. We align our sustainability reporting efforts to our Aspirations, as they represent the relationships and constituencies that are important to the success of our company as we serve patients around the world. Each Aspiration describes a theme that relates to our business environment and our stakeholders, and includes additional information on our sustainability efforts.

The medical technology industry is constantly evolving, with increasing expectations and requirements in the areas of transparency and regulations. With these as a guide, we are transforming our own sustainability efforts. Throughout 2016, we made progress on many of our goals covering product safety and quality, ethics and compliance, access to healthcare, transparent communications, patient experience, product design and innovation and employee engagement. We conducted a comprehensive materiality assessment through engagement with internal and external stakeholders that identified the sustainability topics that matter most for Edwards Lifesciences. We set sustainability targets that align with our five Aspirations. And, we published our Sustainability Metrics-at-a-Glance to provide a snapshot of our environment, social responsibility and governance efforts. We accomplished our goal of creating Board-level oversight of these efforts and are on track to incorporate sustainability into our strategic planning process this year.

While I’m pleased with our progress, accomplishments and what we are able to report on today, we remain committed to refining our thinking on sustainability and identifying additional opportunities to enhance our practices. Thank you for your partnership and support as we continue to help more patients around the world.

Michael A. Mussallem, Chairman & Chief Executive Officer

Our Aspirations

Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Transform Patient Care Through Innovative Technologies
Edwards is driven by a passion to help patients, partnering with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring. We put patients first, working to produce better technologies that enable better outcomes for patients.
Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Excel as a Trusted Partner and Global Leader Through the Quality of Our Work
Edwards conducts business ethically and with integrity, providing the highest level of care and respect for our partners. We are committed to ensuring the quality and safety of our products, driving innovation and promoting resource efficiency.
Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Attract and Engage Talented Employees
Fulfilling our mission to help patients requires a strong, healthy and talented workforce. Edwards recruits top candidates, offers employee wellness and engagement programs and fosters a diverse and inclusive culture to help employees deliver their best.
Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Strengthen Our Communities
Edwards is committed to strengthening the health of our global communities. With patients as our top priority, we work to increase access to our innovative therapies, improve efficiency of healthcare processes, improve awareness of and treatment for life-threatening diseases and provide opportunities for our employees to give back.
Edwards' Credo formalizes our commitment to providing innovative solutions for people fighting cardiovascular diseases. Our Aspirations form the five pillars of the Credo, and each aspiration connects to material sustainability topics identified by our stakeholders.
Create Exceptional Shareholder Value
Through all of our sustainability initiatives and delivering on our focused company strategy, Edwards positions our company for long-term profitability that will benefit our stakeholders and also our bottom line.
Access to Healthcare
Patient Experience & Voice
Product Lifecycle, Design & Innovation
Supply Chain Management
Healthcare Process Innovation
Product Safety & Quality
Ethics & Compliance
Transparent Communications & Reporting
Corruption & Bribery
Chemical & Materials Stewardship
Environmental Compliance
Patient Experience & Voice
Employee Recruitment, Engagement
& Retention
Workplace Health & Safety
Diversity & Inclusion
Access to Healthcare
Product Lifecycle, Design & Innovation
Energy & Emissions
Waste
Water
Volunteerism & Giving
Environmental Compliance
Ethics & Compliance
Transparent Communications & Reporting
Corporate Governance
Corruption & Bribery
SIGNIFICANCE TO EDWARDS LIFESCIENCES
IMPORTANCE TO STAKEHOLDERS
DEFINITION